Illinois legislation · 104th General Assembly
Illinois SB3066: CONSUMERS-SERVICE APPOINTMENTS
Status: Signed into law, July 24, 2026
Amends the Consumer Fraud and Deceptive Business Practices Act. Provides that, if a person provides a service to a consumer and the provision of the service requires entry to the consumer's dwelling or requires the consumer to be present at the consumer's property for the service to be provided, the service provider shall: (1) schedule an appointment with the consumer; and (2) provide the consumer with reasonable notice of an estimated time or range of times during which the service provider will arrive to provide the service. Provides that, if the service provider fails satisfy those requirements or arrive within 30 minutes of the stated time, the service provider shall not charge the consumer any fee or additional charge if the consumer is not present when the service provider arrives. Provides that a violation of the provision constitutes an unlawful practice within the meaning of the Act.
What the bill says
A bill FOR 104TH GENERAL ASSEMBLY State of Illinois 2025 and 2026SB3066Introduced 1/28/2026, by Sen. Christopher BeltSYNOPSIS AS INTRODUCED: ILCS 505/2MMMM new 815 ILCS 505/2MMMM new ILCS 505/2MMMM new Amends the Consumer Fraud and Deceptive Business Practices Act.Provides that, if a person provides a service to a consumer and theprovision of the service requires entry to the consumer's dwelling orrequires the consumer to be present at the consumer's property for theservice to be provided, the service provider and (2) provide the consumer withreasonable notice of an estimated time or range of…
From the introduced text, January 29, 2026:
A BILL FOR 104TH GENERAL ASSEMBLY State of Illinois 2025 and 2026SB3066Introduced 1/28/2026, by Sen. Christopher BeltSYNOPSIS AS INTRODUCED: ILCS 505/2MMMM new 815 ILCS 505/2MMMM new ILCS 505/2MMMM new Amends the Consumer Fraud and Deceptive Business Practices Act.Provides that, if a person provides a service to a consumer and theprovision of the service requires entry to the consumer's dwelling orrequires the consumer to be present at the consumer's property for theservice to be provided, the service provider and (2) provide the consumer withreasonable notice of an estimated time or range of times during which theservice provider will arrive to provide the service. Provides that, if theservice provider fails satisfy those requirements or arrive within 30minutes of the stated time, the service provider shall not charge theconsumer any fee or additional charge if the consumer is not present whenthe service provider arrives. Provides that a violation of the provisionconstitutes an unlawful practice within the meaning of the Act. LRB104 20460 SPS 33927 b LRB104 20460 SPS 33927 b LRB104 20460 SPS 33927 b A BILL FOR SB3066LRB104 20460 SPS 33927 b SB3066 LRB104 20460 SPS 33927 b SB3066 LRB104 20460 SPS 33927 b AN ACT concerning business. Be it enacted by the People of the State of Illinois, represented in the General Assembly: Section 5.The Consumer Fraud and Deceptive Business Practices …