Maryland legislation · 2026 Regular Session
Maryland SB114: 3-1-1 Systems - Expansion Program and Oversight Board - Establishment
Status: Signed into law, May 12, 2026
Establishing the Maryland 3-1-1 Oversight Board in the Maryland Information Network to oversee the expansion of 3-1-1 systems in Maryland; establishing the 3-1-1 Program to use certain artificial intelligence to answer certain questions and route certain calls in certain counties; and requiring creation and implementation of a plan to expand the 3-1-1 Program to all of the counties in Maryland after a certain time period.
What the bill says
An act concerning 3-1-1 Systems - Expansion Program and Oversight Board - Establishment FOR the purpose of establishing the Maryland 3-1-1 Oversight Board in the Maryland Information Network; establishing the 3-1-1 Program to use certain artificial intelligence to answer certain questions and route certain calls in certain counties; requiring the expansion of creation and implementation of a plan to expand the 3-1-1 Program to all of the counties in Maryland on or before a certain date; establishing the 3-1-1 Technical Advisory Committee; and generally relating to 3-1-1 systems…
From the enrolled text, May 18, 2026:
AN ACT concerning 3-1-1 Systems - Expansion Program and Oversight Board - Establishment FOR the purpose of establishing the Maryland 3-1-1 Oversight Board in the Maryland Information Network; establishing the 3-1-1 Program to use certain artificial intelligence to answer certain questions and route certain calls in certain counties; requiring the expansion of creation and implementation of a plan to expand the 3-1-1 Program to all of the counties in Maryland on or before a certain date; establishing the 3-1-1 Technical Advisory Committee; and generally relating to 3-1-1 systems. BY adding to Article - Public Safety Section 1-3A-01 through 1-3A-05 1-3A-06 to be under the new subtitle "Subtitle 3A. 3-1-1 Nonemergency Community Information and Referral Systems" Annotated Code of Maryland (2022 Replacement Volume and 2025 Supplement) BY repealing and reenacting, without amendments, Article - State Finance and Procurement Section 3.5-801(a) and (c) Annotated Code of Maryland (2021 Replacement Volume and 2025 Supplement) SECTION 1. BE IT ENACTED BY THE GENERAL ASSEMBLY OF MARYLAND, That the Laws of Maryland read as follows: Article - Public Safety SUBTITLE 3A. 3-1-1 NONEMERGENCY COMMUNITY INFORMATION AND REFERRAL SYSTEMS. 1-3A-01. (A) IN THIS SUBTITLE THE FOLLOWING WORDS HAVE THE MEANINGS INDICATED. (B) "ARTIFICIAL INTELLIGENCE" HAS THE MEANING STATED IN § 3.5-801 OF THE STATE FINANCE AND PROCUREMENT ARTICLE. Ch. 434 2026 LAWS OF MARYLAND (C) "BOARD" …