New York legislation · 2025-2026 General Assembly
New York A4713: Relates to requiring utility companies maintain a toll free number for reporting service outages
Status: Passed both chambers, June 4, 2026
Requires utility companies maintain a toll free number for consumers to call to report service outages which shall be made available 24 hours a day, 7 days a week.
What the bill says
An act to amend the public service law, the public authorities law and the general business law, in relation to requiring utility companies maintain a toll free number for reporting service outages.
From the amended text, January 13, 2026:
AN ACT to amend the public service law, the public authorities law and the general business law, in relation to requiring utility companies maintain a toll free number for reporting service outages THE PEOPLE OF THE STATE OF NEW YORK, REPRESENTED IN SENATE AND ASSEMBLY, DO ENACT AS FOLLOWS: Section 1. The public service law is amended by adding a new section 119-f to read as follows: § 119-F. TOLL FREE NUMBER FOR SERVICE OUTAGES. 1. ANY GAS CORPORATION, ELECTRIC CORPORATION, GAS AND ELECTRIC CORPORATION, WATER CORPORATION, STEAM CORPORATION OR A MUNICIPALITY RENDERING EQUIVALENT UTILITY SERVICES IS REQUIRED TO ESTABLISH, PROVIDE AND MAINTAIN A TOLL FREE PHONE NUMBER FOR CONSUMERS OF SUCH UTILITY TO CALL FOR REPORTING SERVICE OUTAGES. SUCH TOLL FREE NUMBER B. HAVE THE CAPACITY TO ADEQUATELY ADDRESS A SURGE IN PHONE CALL VOLUME DURING AN EMERGENCY SITUATION OR EXTREME WEATHER CONDITIONS; C. BE POSTED CLEARLY AND CONSPICUOUSLY ON THE HOMEPAGE OF THE UTILITY COMPANY'S WEBSITE; AND D. BE POSTED CLEARLY AND CONSPICUOUSLY ON THE FIRST PAGE OF EACH CONSUMER'S BILLING STATEMENT. 2. THE FAILURE TO COMPLY WITH THE PROVISIONS IN THIS SECTION SHALL SUBJECT ANY GAS CORPORATION, ELECTRIC CORPORATION, GAS AND ELECTRIC CORPORATION, WATER CORPORATION, STEAM CORPORATION OR A MUNICIPALITY RENDERING EQUIVALENT UTILITY SERVICES TO THE PENALTIES AUTHORIZED IN SECTION TWENTY-FIVE OF THIS CHAPTER. EXPLANATION--Matter in ITALICS …
Sponsors
- Nader Sayegh (D, 90) · primary sponsor
- Rebecca Seawright (D, 76)
- Joseph DeStefano (R, 3)
- Angelo Santabarbara (D, 111)
- Michael Durso (R, 9)
- Maryjane Shimsky (D, 92)
- Deborah Glick (D, 66)
- Steven Otis (D, 91)
- Karines Reyes (D, 87)
Latest actions
- : RETURNED TO ASSEMBLY
- : PASSED SENATE
- : 3RD READING CAL.1118
- : SUBSTITUTED FOR S6200A
- : REFERRED TO ENERGY AND TELECOMMUNICATIONS
- : DELIVERED TO SENATE
- : PASSED ASSEMBLY
- : AMENDED ON THIRD READING 4713A
- : ORDERED TO THIRD READING CAL.128
- : SUBSTITUTED BY S6200
Votes
- Senate Floor Vote (June 4, 2026): 56 yea, 4 nay, passed
- FLOOR Vote (June 4, 2026): 56 yea, 4 nay, passed
- Assembly Floor Vote - Final Passage (May 6, 2026): 102 yea, 36 nay, passed
Subjects: Public Service Law
Common questions
- What is A4713?
- A4713 is a bill in the New York Legislature (2025-2026 General Assembly): Relates to requiring utility companies maintain a toll free number for reporting service outages.
- What does A4713 do?
- In its own words: An act to amend the public service law, the public authorities law and the general business law, in relation to requiring utility companies maintain a toll free number for reporting service outages.
- What is the status of A4713?
- Passed both chambers as of June 4, 2026. Latest action: RETURNED TO ASSEMBLY (June 4, 2026).
- Who sponsored A4713?
- Nader Sayegh (D, 90), with 8 co-sponsors.
- Where is the official record for A4713?
- On the New York Legislature website: https://www.nysenate.gov/legislation/bills/2025/A4713
Source: official New York record. Tracked by Delilah, AI for legislation across all 50 states and Congress.