Rhode Island legislation · 2026 Regular Session
Rhode Island S2429: AN ACT RELATING TO PUBLIC UTILITIES AND CARRIERS -- DUTIES OF UTILITIES AND CARRIERS (Requires all public utilities to maintain a customer service facility within the state to perform services such as addressing customer inquiries and accepting bill payments.)
Status: Chaptered, June 24, 2026
What the bill says
From the introduced text, February 6, 2026:
2026 -- S 2429 ======== LC004968 ======== STATEOFRHODEISLAND IN GENERAL ASSEMBLY JANUARY SESSION, A.D. 2026 ____________ ANACT RELATING TO PUBLIC UTILITIES AND CARRIERS -- DUTIES OF UTILITIES AND CARRIERS Introduced By: Senators Ciccone, Felag, Burke, and Dimitri Date Introduced: February 06, 2026 Referred To: Senate Commerce It is enacted by the General Assembly as follows: SECTION 1. Chapter 39-2 of the General Laws entitled "Duties of Utilities and Carriers" is hereby amended by adding thereto the following section: 39-2-29. Duty to maintain customer service operations within the state. Every public utility operated and licensed to provide services to the residents and businesses within the state under chapter 1 of title 39, shall maintain a customer service operation physically located within the state which is reasonably staffed to meet the expectations of the public. The customer service operation shall be available to answer customer inquiries, meet with customers, accept payment of bills, and perform any other services that the public utilities commission may direct from time to time. SECTION 2. This act shall take effect upon passage. ======== LC004968 ======== EXPLANATION BY THE LEGISLATIVE COUNCIL OF ANACT RELATING TO PUBLIC UTILITIES AND CARRIERS -- DUTIES OF UTILITIES AND CARRIERS *** This act would require all public utilities to maintain a customer service facility within the state to perform services such as …
Sponsors
- Frank Ciccone (D, SD-007) · primary sponsor
- Walter Felag (D, SD-010)
- John Burke (D, SD-009)
- Andrew Dimitri (D, SD-025)
Latest actions
- : Effective without Governor's signature
- : Transmitted to Governor
- : House passed in concurrence
- : Placed on the House Consent Calendar
- : Senate read and passed
- : Placed on Senate Calendar
- : Committee recommends passage
- : Scheduled for consideration
- : Committee recommended measure be held for further study
- : Scheduled for hearing and/or consideration
Votes
- House Seq #319: PASSAGE IN CONCURRENCE (June 8, 2026): 69 yea, 0 nay, passed
- Senate Seq #373: (June 4, 2026): 38 yea, 0 nay, passed
- Senate Committee on Commerce: Passage (April 7, 2026): 8 yea, 0 nay, passed
Subjects: PUBLIC UTILITIES AND CARRIERS
Common questions
- What is S2429?
- S2429 is a bill in the Rhode Island Legislature (2026 Regular Session): AN ACT RELATING TO PUBLIC UTILITIES AND CARRIERS -- DUTIES OF UTILITIES AND CARRIERS (Requires all public utilities to maintain a customer service facility within the state to perform services such as addressing customer inquiries and accepting bill payments.).
- What is the status of S2429?
- Chaptered as of June 24, 2026. Latest action: Effective without Governor's signature (June 24, 2026).
- Who sponsored S2429?
- Frank Ciccone (D, SD-007), with 3 co-sponsors.
- Where is the official record for S2429?
- On the Rhode Island Legislature website: http://webserver.rilegislature.gov/BillText/BillText26/SenateText26/S2429.pdf
Source: official Rhode Island record. Tracked by Delilah, AI for legislation across all 50 states and Congress.